Furniture-buys is a privately held, debt free company. Our goal is to provide quality furniture at discount prices. Furniture-buys's goal is to exceed our customers expectations. Furniture-buys prides itself on being part of our community, contributing to area non-profit organizations.
100% Customer Satisfaction Guarantee:
We value you as a customer and your satisfaction is important to us. We want to make your online shopping experience uncomplicated and risk-free. Furniture-Buys.com offers competitive pricing, helpful information, the best customer service and secure ordering. We want you to be completely satisfied with your purchase and with the service you receive.
*No Sales Tax:
We do not charge tax on orders shipped outside of state of Virginia. There are no surprises-the listed price you see on the product screen is the same price you'll see in your shopping cart. For customers in the state of Virginia, the exact tax will be displayed on the checkout page after entering a Virginia address.
100% Customer Satisfaction Guarantee:
We value you as a customer and your satisfaction is important to us. We want to make your online shopping experience uncomplicated and risk-free. Furniture-Buys.com offers competitive pricing, helpful information, the best customer service and secure ordering. We want you to be completely satisfied with your purchase and with the service you receive.
*No Sales Tax:
We do not charge tax on orders shipped outside of state of Virginia. There are no surprises-the listed price you see on the product screen is the same price you'll see in your shopping cart. For customers in the state of Virginia, the exact tax will be displayed on the checkout page after entering a Virginia address.
Gift Card Information:
To recieve a gift card, a customer must meet the shopping requirements. Limited to one gift card per household. Furniture-Buys reserves the right to withdraw the gift card offer, and investigate any order. The gift card will arrive 6-8 weeks after order is confirmed. Thanks for shopping with Furniture-Buys and enjoy your free gift.
Shipping Information:
We appreciate that once you have placed an order with us, you want to receive it as quickly as possible. It is for this reason we use some of the best delivery companies in North America. Each product on our websites is delivered by a specific shipping method determined either by the manufacturer of the product ordered or by Furniture-Buys.com when the order is ready to be shipped. It is our intention that you receive your items in as short a time as feasible and in optimum condition to ensure a hassle-free delivery experience.
Is Free Shipping Really Free?
We want to offer you the lowest price possible. The price listed on the product information screen of the item you ordered is the price you will pay. Shipping is free unless otherwise stated or you have requested additional services. There will be no surprises—we want to make shopping online at Furniture-Buys.com as easy and convenient for you as possible.
Standard Return Policy:
Your satisfaction is what counts at Furniture-Buys.com. If, for any reason, you are not satisfied with your purchase, we will gladly accept your return or exchange on most brands within 30 days. Please contact us at customerservice@furniture-buys.com for further details.
Return shipping is the responsibility of the customer. While we offer free shipping for most of our products, the original shipping charges, handling fees and return shipping for the returned item(s) will be deducted from the refund. In addition threre will be a restocking fee which will be deducted from your refund should you wish to make a return.
**Refunds will be processed once products are returned to the distribution centre**
Delivery Refusal:
**A delivery should never be refused. Open the carton and inspect the contents to check that the item itself has not been damaged. If your order is damaged, write “PACKAGE DAMAGED” on the carrier’s signing sheet**
Accept the package and then contact us. Do not refuse the order based only on an external inspection of the packaging.
Should an item need to be returned for whatever reason, as outlined in our return policy, the customer is responsible for round-trip shipping and restocking fees, which will be deducted from the customer’s refund. Any of the following situations will be considered returns and are subject to our Standard Return Policy: • Refusal of delivery of an item the customer wanted to cancel but could not because the product had already been shipped. • Refusal of delivery of the product because the customer no longer wants it as a result of one of many reasons that normally falls under “buyer remorse.” • Refusal of delivery because the product arrives damaged. As explained above, Furniture-Buys.com will do its best to correct damage issues, but it must first be received by the customer and documented as damaged before a claim can be processed.
Replacement Policy:
If you require replacement parts for products from the following manufacturers, please call them directly:
Bush 1-800-950-4782
Prepac MFG 1-877-773-7221
Contacting the manufacturer first will be faster than calling Furniture-Buys.com and having us call them on your behalf.
If there are too many damaged parts, a new unit will be sent to you. The maximum number of parts to be replaced is determined by the manufacturer. If this number is above the predetermined limit, the manufacturer will send you a new item. When the new item is sent to you, it will be fully insured by Furniture-Buys.com and we will pay all shipping costs. Depending on the manufacturer’s practices and policies, you should receive your replacement parts or unit in 10 to 14 business days of processing your replacement parts request.
To recieve a gift card, a customer must meet the shopping requirements. Limited to one gift card per household. Furniture-Buys reserves the right to withdraw the gift card offer, and investigate any order. The gift card will arrive 6-8 weeks after order is confirmed. Thanks for shopping with Furniture-Buys and enjoy your free gift.
Shipping Information:
We appreciate that once you have placed an order with us, you want to receive it as quickly as possible. It is for this reason we use some of the best delivery companies in North America. Each product on our websites is delivered by a specific shipping method determined either by the manufacturer of the product ordered or by Furniture-Buys.com when the order is ready to be shipped. It is our intention that you receive your items in as short a time as feasible and in optimum condition to ensure a hassle-free delivery experience.
Is Free Shipping Really Free?
We want to offer you the lowest price possible. The price listed on the product information screen of the item you ordered is the price you will pay. Shipping is free unless otherwise stated or you have requested additional services. There will be no surprises—we want to make shopping online at Furniture-Buys.com as easy and convenient for you as possible.
Standard Return Policy:
Your satisfaction is what counts at Furniture-Buys.com. If, for any reason, you are not satisfied with your purchase, we will gladly accept your return or exchange on most brands within 30 days. Please contact us at customerservice@furniture-buys.com for further details.
Return shipping is the responsibility of the customer. While we offer free shipping for most of our products, the original shipping charges, handling fees and return shipping for the returned item(s) will be deducted from the refund. In addition threre will be a restocking fee which will be deducted from your refund should you wish to make a return.
**Refunds will be processed once products are returned to the distribution centre**
Delivery Refusal:
**A delivery should never be refused. Open the carton and inspect the contents to check that the item itself has not been damaged. If your order is damaged, write “PACKAGE DAMAGED” on the carrier’s signing sheet**
Accept the package and then contact us. Do not refuse the order based only on an external inspection of the packaging.
Should an item need to be returned for whatever reason, as outlined in our return policy, the customer is responsible for round-trip shipping and restocking fees, which will be deducted from the customer’s refund. Any of the following situations will be considered returns and are subject to our Standard Return Policy: • Refusal of delivery of an item the customer wanted to cancel but could not because the product had already been shipped. • Refusal of delivery of the product because the customer no longer wants it as a result of one of many reasons that normally falls under “buyer remorse.” • Refusal of delivery because the product arrives damaged. As explained above, Furniture-Buys.com will do its best to correct damage issues, but it must first be received by the customer and documented as damaged before a claim can be processed.
Replacement Policy:
If you require replacement parts for products from the following manufacturers, please call them directly:
Bush 1-800-950-4782
Prepac MFG 1-877-773-7221
Contacting the manufacturer first will be faster than calling Furniture-Buys.com and having us call them on your behalf.
If there are too many damaged parts, a new unit will be sent to you. The maximum number of parts to be replaced is determined by the manufacturer. If this number is above the predetermined limit, the manufacturer will send you a new item. When the new item is sent to you, it will be fully insured by Furniture-Buys.com and we will pay all shipping costs. Depending on the manufacturer’s practices and policies, you should receive your replacement parts or unit in 10 to 14 business days of processing your replacement parts request.
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